Privacy Policy for Dhaya Hospitality Mobile App (PG, Lodge & Homestay)

Effective Date: 10th July 2023

Thank you for using the Dhaya Hospitality Mobile App. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect your privacy. By using our App, you agree to the terms of this Privacy Policy.

Information Collection and Use

1.1 Personal Information

We may collect personal information from you when you use our App, such as your name, email address, phone number, and other relevant details. We use this information to provide our services, improve your user experience, and communicate with you.

1.2 Location Information

Our App may collect and process your location information to provide location-based services, such as finding nearby accommodations. You have the option to grant or deny permission for us to access your location data through your device settings.

1.3 Children's Information

Our App is not primarily directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete such information from our records.

Use of Information

2.1 Provide and Improve Services

We use the information we collect to provide and improve our services, personalize your experience, respond to your inquiries, and process transactions. We may also use your information to send you promotional communications and updates about our services, subject to your preferences.

2.2 Disclosure of Information

We may disclose your personal information to trusted third parties who assist us in operating our App, conducting our business, or servicing you, provided that they agree to keep your information confidential. We may also disclose your information if required by law or to protect our rights, property, or safety.

Data Security

We implement reasonable security measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our App may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our App. Please review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Complaint@dhayahospitality.com.